Privacy Policy
Last updated: August 7, 2025
This Privacy Policy outlines how AEO by Luxeo collects, uses, and protects the personal information of its users. We are committed to ensuring that your privacy is protected and handled in compliance with applicable data protection laws and the requirements of third-party services.
1. Information We Collect
We collect personal data that you voluntarily provide through contact forms, email communications, and when using our services. This includes your name, email address, business information, and any other data you choose to share. In addition, when payments are processed, we may receive relevant billing and transaction details such as your name, email, billing address, and partial payment method data. We do not store your full payment information on our servers. All payment data is securely handled by our third-party payment processor.
2. How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, process transactions, and deliver customer support. Your data helps us maintain accurate business records and optimize the functionality of our site. In some cases, we may use aggregated or anonymized data to improve our internal processes and marketing strategies. Personal data is never sold or rented to third parties.
3. Payment Processing and Third-Party Services
Payments on our site are processed via Stripe. Stripe may collect and store your payment information in accordance with their own privacy policies and security protocols. We encourage you to review Stripe's Privacy Policy at https://stripe.com/privacy for a detailed explanation of how your financial data is handled. We only share the minimum required information with Stripe to facilitate secure and compliant transactions.
4. Data Storage and Security
Your personal data is stored on secure servers and protected using industry-standard encryption and access control. We take reasonable measures to prevent unauthorized access, disclosure, or misuse of your data. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to access, update, or delete the personal data we hold about you. If you wish to exercise these rights, please contact us at contact@aeoagency.team . You may also choose to opt out of receiving marketing communications from us at any time. We will process such requests promptly in accordance with applicable laws.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance user experience and analyze website usage. These tools help us understand visitor behavior, improve site performance, and tailor our content. You can modify your browser settings to disable cookies if you prefer not to allow their use.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and business requirements. Once your data is no longer needed, we take steps to securely delete or anonymize it.
8. International Users
Our services are operated from within the European Union, and your data may be processed in jurisdictions that offer an adequate level of data protection. By using our site and services, you consent to the transfer and processing of your data according to this policy.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted signifies your acceptance of those changes.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at contact@aeoagency.team.